There are several companies employing folks to help with debt management who have no business being in a position to give advice. When seeking debt relief council it pays to look for a company that has been around awhile and has no complaints filed against them with the local or state Better Business Bureau. They should also have licensed accountants on staff as well as legal representation who will review all work done by employees to insure against violations of state and federal law.
In recent years, several companies have been found in violation of consumer protection laws in promising results they are unable to deliver as well as charging undisclosed fees, costing consumers millions of dollars that they cannot afford to lose. While many debt relief council services keep every promise they make as well as charge a legitimate fee, others take advantage of people under financial stress and charge them sky high fees for doing little work.
While the possibility of running into one of these companies is ever present, dealing with a local company, despite the perceived embarrassment of debt relief council there is a better chance of having an honest operator helping remove the debt. Researching the companies offering their services online can be time saving, but be sure thorough investigation is done before making any payments.